5 Reasons We Dislike Bigfire American Grille at Universal Orlando

Publicity P161 Big Fire Food Shoot 032019 Big Fire Bigfire Signature Bison Burger

All restaurants display good nights and not so good nights. The worst reviewed restaurants might offer an excellent dining experience on some occasions. Bigfire in Universal Orlando CityWalk receives mixed reviews. As a result, there occur many reasons to love this place. Still, there exist several reasons to dislike this place.

(Image Credit: Universal Orlando)

Characteristically, at a restaurant of this level, one would expect bread service with the meal. Disappointingly, the Hearth Oven Baked Bread costs $5. Now, this bread offers great taste and texture. The bread arrives warm to your table with herbed butter and peach preserves. Understandably, guests dislike lack of complimentary bread service even though this bread might be worth price. However, this lack of free bread service pops up at other restaurants in CityWalk (looking at you Toothsome!).


Though food quality here ranks high, guests comment on portion size being smaller than expected. Now, there appear to be some exceptions like the recent examination of mussels appetizer. Still, these portions fail to be defined as small. They just could be larger to match comparable options.

Bigfire CityWalk
Photo by Kimmie Caputzal

Bigfire functions primarily as a wood smoked themed steakhouse. Guests consistently comment on steak being good but not great. Now, you might receive a well-prepared flavor filled steak here. Yet, no matter the cut or preparation method, these complaints appear. One theory relates to guest not appreciating the smoky flavor of wood used to prepare their steak. Whatever the reason, a significant number of guests express that steak flavor and quality merely matches other steaks in area without exceeding them.


Bigfire opens every day at 4pm. Thus, guests lack ability to visit for lunch time break from the theme parks. Since there are limited dining hours, reservations can be difficult to get during busy theme park crowd level days.



As good news, guests detail that service appears faster than before CityWalk closing in March 2020. Still, the service rates slow for a place of this quality. That criticism factors in staffing and supply chain issues. Guests ordering an appetizer to share and an entrée each can experience two hours for their dining experience. In fairness, this place projects a more laid-back vacation dining experience. Yet, this complaint continues from Universal Orlando visitors.

Yes, some guests simply miss the Emeril’s and its happy hour that was in this location previously. However, these reason to dislike Bigfire should not keep you from visiting. Still, you should be aware for your dining enjoyment. Remember, eat like you mean it at Universal Orlando.

Pirates & Princesses (PNP) is an independent, opinionated fan-powered news blog that covers Disney and Universal Theme Parks, Themed Entertainment and related Pop Culture from a consumer's point of view. Opinions expressed by our contributors do not necessarily reflect the views of PNP, its editors, affiliates, sponsors or advertisers. PNP is an unofficial news source and has no connection to The Walt Disney Company, NBCUniversal or any other company that we may cover.