Universal Orlando Offering “Stress Free Booking Policy” in Response to the Coronavirus

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A lot of travelers are worried about the Covid-19 issues plaguing the globe right now. As a result Universal Orlando is temporarily changing their normal policies to help aleviate some of those concerns–calling it their “Stress Free Booking Policy.”

Here is a list of changes:

Ticket Policy Updates:

  • New ticket purchases, excluding Annual Passes, from 3/4/20 – 4/15/20 for travel 3/4/20 – 8/31/20 are fully refundable.

Hotel Policy Updates:

  • Reservations made 3/4/20 – 4/15/20 for travel 3/4/20 – 8/31/20 are fully refundable up to 24 hours prior to arrival.
  • One night’s room deposit will not be refunded when cancelling within 24 hours of arrival.

Vacation Package Policy Updates:

  • Vacation package reservations made 3/4/20 – 4/15/20 for travel 3/4/20 – 8/31/20 may be modified with no fee if such modification is made at least 24 hours prior to arrival. For reservations which are modified within 24 hours of arrival a $50 fee per reservation will apply. If vacation package includes airfare additional fees & penalties imposed by airlines may apply.
  • Vacation package reservations made 3/4/20 – 4/15/20 for travel 3/4/20 – 8/31/20 may be canceled with no fee if such cancellation is made at least 24 hours prior to arrival. For reservations which are canceled within 24 hours of arrival, a $200 fee per reservation will apply plus any additional hotel imposed fees. If vacation package includes airfare additional fees & penalties imposed by airlines may apply.

It’s really smart of them to offer this, as potential guests can still feel safe booking trips knowing that if they need to cancel they can. Although outside factors, like flights and travel, could still impact decisions, I think it’s a smart move.

If you were planning a trip you can still do so with lower penalties.  Still have questions? You can contact Universal Orlando or your preferred travel agent and I’m sure they can get the answers you are looking for.

What do you think? Would this convince you to still book a trip? Comment and let us know.

Source: Universal Orlando

Disney has been a big part of my life for years--from family trips to WDW, at a very young age, to growing up on Disney classics, TV, and movies. I've been successfully running social media and websites since 2010. I'm a co-host the YouTube channel Clownfish TV as well as the podcast/ Youtube Pirates and Princesses (PNP) channel. I'm also a former contributor and acting social media manager (built it from the ground up with my husband) at The Kingdom Insider. Certified art teacher and mom! Opinions are all mine.