Shop Disney Drops the Ball Yet Again With Virtual Waiting Room

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Today was the day that Disney was going to release the “left over” items for the coveted Minnie Mouse: The Main Attraction on Shop Disney. This month’s theme is The Haunted Mansion, so you can imagine the demand.

After they used the highly cheated MerchPass system again, they announced the left over items would be available today at 7AM PST/ 10AM EST via the regular site.

I was on the site waiting and shopping for other items well before the 10AM EST start. Then at 9:51 AM I was booted to the “Virtual Waiting Room’ where I stayed for almost an hour! An hour when I was there as it started.

It wasn’t just me:

 

But that’s okay. Ebay has a bunch of the items newly listed.

Bots could still get through!

Extra charges to credit cards

Oh and you could go to the App and get through, which many didn’t know about, however it wouldn’t let you check out and said there was an error. Then it charged your card repeatedly for thoses orders. Which will likely all get cancelled anyways. Meanwhile you have to either sit on hold with Shop Disney for a couple of hours to talk to someone or wait for them to cancel out on their own.

But many people are getting charged multiple times for orders they will never get.

This is getting old Shop Disney. At this point you really have no excuse.

FIX IT!

What do you think? Comment and let us know.

Source: Tweets belong to accounts that posted them.



Pirates & Princesses (PNP) is an independent, opinionated fan-powered news blog that covers Disney and Universal Theme Parks, Themed Entertainment and related Pop Culture from a consumer's point of view. Opinions expressed by our contributors do not necessarily reflect the views of PNP, its editors, affiliates, sponsors or advertisers. PNP is an unofficial news source and has no connection to The Walt Disney Company, NBCUniversal or any other company that we may cover.