Due to an Issue a Large Crowd of Guests Were Let Into the Magic Kingdom Without Scanning MagicBands or Tickets


Today got interesting at the Magic Kingdom in Walt Disney World.

The reports are that around noon-ish the scanners stopped working. Cast members tried to figure out what the problem was, but the line kept getting longer and longer as monorails and ferryboats continued to drop off guests.

The higher-ups, likely worried about crowd safety, let the guests in without scanning MagicBands or tickets. The whole situation lasted until about 1PM, when Disney got the scanners working again.

WDWNT has a complete time-line of the events up on their site HERE.

But by 12:41 Cast Members began using the iPads to scan guest tickets and Magic Bands.

Apparently the issue was caused by issues with the My Disney Experience App.

Here’s a video that WDWNT put up showing the crowds:

I’m not sure what this means for the guests that didn’t scan their Magicband or ticket. It might mean they get a free day, although if they wanted to use Fastpasses that could be a problem. Disney might also just take the day when guests use their Magicbands or tickets at locations throughout the park.

What do you think? Comment and let us know!

Source: WDWNT (they have a great time-line and more info on their site)

Disney has been a big part of my life for years--from family trips to WDW, at a very young age, to growing up on Disney classics, TV, and movies. I also love to sing Disney songs and have sung them for my kids since they were babies! I've been successfully running social media and websites since 2010. I've also been a public speaker and presenter since 2007. I'm the co-host for the YouTube channel Clownfish TV as well as the podcast/ Youtube Pirates and Princesses (PNP) channel. Former contributor, online personality and acting social media manager at The Kingdom Insider (built it from the ground up with my husband for 2+ from it's start in 1997-2019) Pirates and Princesses was started by my husband and I several years ago. Prior to our work on The Kingdom Insider and advertising from Academy Travel. Living OUR happily ever after getting to do what we love with our two kids! Creating fun content and building up new platforms from scratch. Certified art teacher, and mom. Opinions are all mine.