We are hearing via the Disney Cruise Line Blog, that Disney Cruise Line has announced they will be more cruises cancelled. This time the European cruises on the Disney Magic have now been cancelled through October 2, 2020.
As has been happening with other Disney Cruise Line cancellations, if you paid in full you can choose a refund or you can receive a 125% future cruise credit. If you have not paid in full you will automatically receive a refund to your original form of payment, but don’t expect it anytime soon as they keep saying refunds “may be delayed due to the high volume.”
Here the cruises that are now being canceled:
- Wednesday August 5, 2020 8-Night Northern Europe Cruise from Copenhagen
- Thursday August 13, 2020 7-Night Northern Europe Cruise from Copenhagen
- Thursday August 20, 2020 10-Night Norwegian Fjords and Iceland Cruise
- Sunday August 30, 2020 7-Night Norwegian Fjords Cruise from Dover
- Sunday September 6, 2020 7-Night British Isles Cruise from Dover
- Sunday September 13, 2020 5-Night Western Europe Cruise from Dover
- Friday October 2, 2020 10-Night Westbound Transatlantic Cruise from Dover to New York
The next bookable sailing for the Disney Magic, as of right now, is on Monday October, 12, 2020 5-Night Halloween on the High Seas Bermuda Cruise departing New York
Here is what is being sent out to guests and travel agents:
All of us at Disney Cruise Line hope you and your clients are staying well. While COVID-19 continues to impact all our lives, we are inspired daily by the stories of care, compassion and resilience around the globe.
With the wellbeing of our Guests and team members as our top priority and in line with direction from health experts and government officials, Disney Cruise Line is extending the suspension of Disney Magic departures from Europe up to and including the October 2, 2020 sailing. This means that your clients’ sailing has been cancelled.
In light of this cancellation, we are offering your clients the choice of a 125% future cruise credit to be used for a future sailing prior to March 31, 2022, or a full refund. The credit has been automatically added to their account. You may place a reservation on hold for your clients by applying it as a payment option when booking a new reservation online at DisneyTravelAgents.com.
If you prefer to speak to someone directly, please contact a member of our reservation team at 1-866-325-6685 or 407-566-7797.
Thank you for your and your clients’ patience and understanding. We look forward to welcoming them aboard as soon as we can and making magic for them and their loved ones.
The Cast and Crew
Disney Cruise Line
*The Future Cruise Credit is equal to 125% of your clients’ original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing prior to March 31, 2022. Your clients’ original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable, has no cash value and may be divided across multiple sailings. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If your clients end up not being able to use the FCC, they will be eligible for a refund up to the amount of their original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.”
Heads up if you were scheduled to depart on one of these cruises.
What do you think? Comment and let us know!
Source: Disney Cruise Line Blog
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